Return & Shipping Policy

At Zuprice, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

30-Day Money-Back Guarantee

We offer a 30-day guarantee that covers items that are lost or damaged in transit. If your order arrives damaged or is not delivered within the expected timeframe, please reach out to us at info@zuprice.store — we’ll make it right.

Returns for Physical Products

If you'd like to return an item for any other reason, please notify us within 7 days of delivery. Once approved, the item must be returned within 7 days of receiving return instructions.

• All return requests must be submitted by email to info@zuprice.store.

• Returned items must be unused and in original packaging.

• Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

• Once we receive and inspect your return, we will issue a refund to your original payment method.

Please note: Returns requested more than 7 days after delivery or not returned within 7 days of approval may not be eligible for a refund.

Shipping Information

We process and ship all orders with care and efficiency.

• Processing Time: 1–2 business days
  (During peak periods, processing may take slightly longer.)

• Shipping Time: 4–8 business days
  (Times may vary depending on destination. Tracking will be provided once shipped.)

If you have any questions or concerns about your order, don't hesitate to contact us at info@zuprice.store — we're here to help!